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Wholistic Marketing Series: The Role of E-A-T in Wholistic Marketing

Staying ahead of the curve requires a comprehensive approach that goes beyond the confines of social media. While platforms like Facebook, Instagram, and Twitter undoubtedly have their place, they are just pieces of the puzzle. Let's explore the concept of E-A-T (Expertise, Authoritativeness, and Trustworthiness) and how it aligns with the principles of Wholistic Marketing. We know that while social media is valuable, it's not the sole avenue for building E-A-T and establishing a strong online presence.


Both the E-A-T concept and the Know-Like-Trust (KLT) factor are foundational principles in marketing that focus on building credibility, rapport, and relationships with an audience.

At their core, both E-A-T and KLT emphasize the importance of establishing expertise, authority, and trustworthiness to create meaningful connections with customers. The E-A-T concept underscores the need for businesses to showcase their expertise, demonstrate authority in their industry or niche, and foster trust among their audience through transparent and reliable content and interactions.


Similarly, the Know-Like-Trust factor emphasizes the importance of guiding customers through a journey of getting to know the brand, developing affinity or liking for the brand's values and offerings, and ultimately trusting the brand to deliver on its promises. This journey is facilitated by consistent messaging, positive experiences, and transparent communication, all of which contribute to building trust and loyalty over time.



Stone House Digital, woman in a green blazer smiling at her cell phone
E-A-T requires that I post a photo of my "90s chicken kitchen" :)


Understanding E-A-T in Wholistic Marketing

At its core, Wholistic Marketing embodies a holistic approach to marketing that considers all facets of a business's online presence. It emphasizes the interconnectedness of various marketing channels and strategies, aiming to create a cohesive and unified brand experience for customers. E-A-T plays a pivotal role in Wholistic Marketing by serving as a guiding principle for content creation, website optimization, and overall online reputation management.


  1. Expertise:

    1. In the realm of E-A-T, expertise refers to the level of knowledge and authority demonstrated by a website or content creator in a particular subject matter. Wholistic Marketing encourages businesses to showcase their expertise through high-quality, informative content that addresses the needs and interests of their target audience. This may include blog posts, articles, whitepapers, or videos that offer valuable insights and solutions related to the industry or niche.

  2. Authoritativeness:

    1. Authoritativeness assesses the credibility and reputation of a website or content creator within their industry or niche. Wholistic Marketing strategies focus on establishing and reinforcing the authority of the brand through various means, such as thought leadership content, industry partnerships, and participation in relevant events or forums. By positioning the brand as a trusted source of information, businesses can enhance their authoritativeness and build stronger connections with their audience.

  3. Trustworthiness:

    1. Trustworthiness is paramount in building a strong online presence and fostering meaningful relationships with customers. Wholistic Marketing advocates for transparency, honesty, and integrity in all interactions with customers, both online and offline. This includes providing accurate information, protecting user privacy and data, and addressing customer concerns or feedback promptly and professionally. By prioritizing trustworthiness, businesses can cultivate loyalty and advocacy among their audience, further solidifying their E-A-T.


Social Media and Beyond:

While social media undoubtedly plays a role in building brand visibility and engagement, it's important to recognize that it's just one piece of the puzzle. Wholistic Marketing encourages businesses to diversify their marketing efforts across multiple channels, including their website, email marketing, content marketing, and offline initiatives. By taking a comprehensive approach and focusing on E-A-T principles, businesses can strengthen their online presence and create lasting connections with their audience.


E-A-T serves as a cornerstone of Wholistic Marketing, guiding businesses to establish a strong and credible online presence. By prioritizing expertise, authoritativeness, and trustworthiness in their marketing strategies, businesses can elevate their brand visibility, build stronger relationships with customers, and ultimately drive success in the digital landscape. Remember, while social media is valuable, it's just one piece of the puzzle!

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